PRIVACY POLICY
Entity: Iron Armour Gym
Iron Armour Gym ("we," "us," or "our") is committed to protecting the privacy of our members, visitors, and app users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information that is necessary to provide our services, including:
- Identification details – Name, date of birth, address, phone number, email address.
- Membership details – Membership type, attendance records, booking history.
- Payment information – Processed securely via Xplor and stored in their system. We do not directly store your full credit card or banking details.
- Health and fitness information – Information you choose to provide, such as medical conditions, injuries, or training goals, to support safe and effective training.
2. How We Use Your Information
We use your personal information for purposes including:
- Managing and maintaining your gym membership.
- Processing payments and billing.
- Booking classes and managing gym access.
- Communicating important updates, promotions, and service information.
- Ensuring member safety and compliance with our terms and conditions.
We do not sell, rent, or trade your personal information.
3. How We Store and Protect Your Information
Your personal information is stored securely within the Xplor system, which complies with industry security standards. We take reasonable steps to:
- Protect personal information from misuse, interference, and loss.
- Prevent unauthorised access, modification, or disclosure.
- Restrict access to personal data to authorised staff only.
4. Third-Party Services
We use Xplor to process and store membership and billing information. Xplor may store data on secure servers within or outside Australia. We do not share personal information with any other third parties unless required by law.
5. Cookies and Website/App Tracking
Our website and mobile app may use cookies or similar technologies to enhance user experience and improve functionality. These do not collect personal information unless you voluntarily provide it (e.g., logging into your account).
6. Your Rights
Under the Privacy Act 1988, you have the right to:
- Access your personal information.
- Request corrections to ensure your details are accurate.
- Make a complaint if you believe your privacy has been breached.
Requests can be made by contacting us (see Section 8).
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on our website and app with the "Effective Date" adjusted accordingly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: